
Recipients should never share their PIN with anyone. Alternate payees must create their PIN with help from our DHS staff. Call the RI EBT Card Customer Service Line (ebtEDGE) at 1‐888‐979‐9939 to create or change your PIN. If this is your first EBT card, you need a PIN (Personal Identification Number) to use the EBT card. The following is more information about selecting a PIN, what to do if your card is lost, stolen or damaged, EBT restrictions, if it is used fraudulently and additional details.

These benefits are placed on these cards every month, and recipients will use the same card for as long as they receive benefits. If you lost this form simply call the Lone Star Help Desk phone number at 800.777.7328 and they can also help you to get your EDG number.Benefits for SNAP and RI Works recipients are issued on Electronic Benefits Transfer (EBT) cards. You can find your EDG number on the TF0001 form that was sent to you after being approved for SNAP benefits. Food stamps are deposited in Texas between the 1st and 15th of the month and based on the EDG number. The last number of your EDG will determine your EBT deposit schedule for the month. This number is used to track your case in their system and determine what day of the month you will receive your food stamp benefits. ConclusionĪn EDG number (eligibility determination group) is a number assigned to you by the Texas Health and Human Services Department when you apply for food stamps or other government benefits. Instead, call the Lone Star Help Desk at 800.777.7328 and they will help you. Don’t waste any time calling this number to get your EDG number. That number is for individuals who are trying to apply for food stamps. It’s important that you call the Lone Star Help Desk and not the regular Texas Health and Human Services phone number of 877.541.7905. This number is for individuals who have been approved for SNAP benefits that have problems with their EBT card or food stamps account. You can also call the Lone Star Help Desk phone number at 800.777.7328 to retrieve your EDG number. There are two ways to find your EDG number in Texas:Ģ.) Contact the Lone Start Help Desk To Get Your EDG Number Last EDG Digit Day You Receive Food Stamp Benefits 0 1st of the month 1 3rd of the month 2 5th of the month 3 6th of the month 4 7th of the month 5 9th of the month 6 11th of the month 7 12th of the month 8 13th of the month 9 15th of the month How Do You Find Your Texas EDG Number? The EBT deposit schedule is based on the last digit of your EDG number.īelow is a table that explains what day of the month you will receive your Texas food stamps based on the last digit of your eligibility determination group.

How Do They Determine The EBT Deposit Schedule In Texas? This is also known as the “ EBT deposit schedule”. In Texas, food stamps are distributed over a 15-day period.īecause it is not possible to give out food stamps to every SNAP recipient in Texas on the same day, they deposit benefits into your food stamp accounts every day beginning on the 1st of the month and ending on the 15th of the month.


The main way that you will use your EDG number is to determine what day of the month you will receive your food stamp benefits. Texas Health and Human Services uses it to track your case in their system. Think of your EDG number as a case number.
